Sears Home improvement Consumer Complaints All Reviews

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Sears Home improvement Reviews

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  • Sears Vinyl Siding Sales

    Salesman came on a morning Friday, took the measurements for the siding, and told me I would receive my estimate and financing details that afternoon. The salesman confirmed my email address with me. It is coming on two weeks since the salesman came to my house and I haven't received an email or a phone call. I have called Sears at least 10 times trying to find out why I haven't received anything. I have been told at least 5 times that someone will return my call and give me some information within the next 24 hours. Nobody has called to give me any information. Not even that... More...
    (Home Improvement)
    rothmann's Picture   rothmann    1 Comments   Comments
  • Roof replacement

    We initially signed a contract with Sears to replace our roof. We decided to go with another company after learning about the warranty on the Sears products. We paid a deposit of $5,000. We cancelled with the 72 hour period but Sears had already deposited the check. It is now 3 weeks later and our refund has not been received. I found out the refund was processed on July 13th but no check has been received as of 7/28. Sears should not have deposited the check before the 72 hour cancellation period was over. It was difficult to reach the local sales mgr. to confirm the cancellation and... More...
    (Home Improvement)
    doglady11's Picture   doglady11    0 Comments   Comments
  • Sears Home improvement. Beware

    A few days ago I made an appontment to have a sales rep stop by. His presentation was not very good. The #1 thing was to have us sign a contract. That was NEVER going to happen. He was the 1st person we made an appontment with. It got off to a bad start when we said that we wanted to replace 2 windows. and at a later date do 4 more. He tried to explain why we needed to do all of them at once. I said that was never going to happen. He gives us very high prices and says that by signing right now we will save money. I still never saw what the windows looked like. He said that... More...
    (Home Improvement)
    barrymark's Picture   barrymark    1 Comments   Comments


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