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Denied rebate for new heat pump installation Comments
Sears Home improvement Complaint

Sears Home improvement Complaint

Denied rebate for new heat pump installation - Sears 2.5 ton heat pump


I contracted with Sears Home Improvement Products to install a new Sears 2.5 ton heat pump system in my home on 4-13-2011. The job was initially completed on 4-27. However, just after the initial completion of this system, the project coordinator contacted me with... More...



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Comments


unclebob49 says: (8 years ago)
 0
Anonymous,
I finally recieved all my promised rebates from both Sears and my local power company, (Duke Energy). I will also never purchase anything from Sears again. It took me over 35 hours of follow up to achieve this. I have learned that Sears will be going out of business and will be folded under the Kmart brand. I only recieved my rebates by contacting an individul at the Sears corporate customer service level. His name was Dwayne Hodges and I have attached his email. He was the only sane person that I contacted throughout all the levels of the Sears organization. Good luck.
Dwayne Hodge;





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