Sears Home improvement Complaint

Sears Home improvement Complaint

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Sears Never Fix Products


Sears quoted an Aprillaire digital humidifer then installed an analogue one. Took me four months for them to honor their quote - although they installed a Honywell digital humidifer. It odesn't work - for the past five weeks I have been calling them because it is only 8% in my house when it is set to 45. They promise to return calls but no-one calls back. It is under warranty. The unit also failed in November and ended up running on auxiliary for the whole month doubling the cost of heating from the previous year when I had a 14 year old machine. It took them three weeks of my wife calling every day to have someone fix it. Their answer service is cheerful and friendly but NO-ONE ever calls back. I widsh I had read all the other reviews here because I had no idea that everyone seems to be treated poorly.


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